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Hilde H.1's avatar
Hilde H.1
New member | Level 1
11 years ago

Dropbox appearing empty on Google Chrome

My dropbox account is suddenly totally empty... cant even click my name in the right corner (nothing happens), what is wrong??

7 Replies

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  • SFOF S.'s avatar
    SFOF S.
    New member | Level 1
    11 years ago

    I have the same problem. Online the page is just blank. But my files are showing and syncing on my computer folder. I cant even logon from the main page of dropbox!

  • SFOF S.'s avatar
    SFOF S.
    New member | Level 1
    11 years ago

    Hi again. Just tried another browser (explore) and now I see all files. Seems to be an error with chrome!

  • Sandy F.5's avatar
    Sandy F.5
    New member | Level 1
    11 years ago

    Is there a way to access Dropbox via perhaps Internet Explorer or FIrefox if Chrome is the problem? I dont know how to do that!

  • SFOF S.'s avatar
    SFOF S.
    New member | Level 1
    11 years ago

    Yes. Just open e.g. explore and type ww.dropbox.com, log in and that it is.

  • Sandy F.5's avatar
    Sandy F.5
    New member | Level 1
    11 years ago

    Hi Ed, that link you put goes to a question posted by Nick...saying the same thing (he also gets a blank page)..?

  • Ed's avatar
    Ed
    Icon for Dropbox Staff rankDropbox Staff
    11 years ago

    Hi Sandy

    If you scroll to the bottom you will see one of our users has posted a solution. Hope you got a resolution!

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

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