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ptchandler's avatar
ptchandler
Explorer | Level 4
4 years ago

Dropbox Sign - not receiving notification

When I send out a document to be signed via Dropbox Sign, I get notified via email when the signer has "viewed" the document, but I do NOT receive anything once the document has signed. A file does g...
dropbox business
Dropbox Sign
ptchandler's avatar
ptchandler
Explorer | Level 4
4 years ago

Hello,

 

Found that article previously. None of the listed solutions solved the problem. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thanks for clearing this up for me ptchandler 

 

Would it be OK if I reach out via email to have a further look internally at this point? 

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