Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

jun yu's avatar
jun yu
Helpful | Level 5
3 years ago

Dropbox sign inconsistency

  Dropbox sign is showing inconsistency in the Signature folder and the designated returned signed document folder for same file.  Pic1 is showing the document still in progress in the d...
Dropbox Sign
jun yu's avatar
jun yu
Helpful | Level 5
3 years ago

Thanks for the suggestion. There is no change.

 

 

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey jun yu! Hope it’s alright to jump in. 

 

At this point, I’d recommend reaching out to our support team directly, so that they can look into this for you. 

 

You can create a ticket with them from this page. After that, please send us your ticket number here.

 

Thanks.

  • jun yu's avatar
    jun yu
    Helpful | Level 5
    3 years ago

    Thank you Nancy for the help! 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!