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guitarplayer1969's avatar
guitarplayer1969
New member | Level 1
11 months ago

Dropbox Sign missing Template Links option

Hello:  I am a new Business Team plan Admin member (3 user), and creating new templates in Dropbox Sign (Dropbox signatures redirects me automatically), but I do not have an option to "create templa...
guitarplayer1969's avatar
guitarplayer1969
New member | Level 1
11 months ago

Yes- Step #4 of those instructions does not exist on my Dropbox Sign portal. I should also clarify that those steps are not the same for me.  For example on Step #3 after picking Templates from Left side(#2), I have only "Starred" and "All Templates" and its not a dropdown menu, as my previous screenshot shows. 

I have tried multiple browsers, made sure pop up blocker was disabled, cleared cache etc. Could the Dropbox Sign feature I have included with Dropbox Business be a scaled down version that does not include that feature anymore? The Signatures and Templates feature of Dropbox Business feature moved on Jan 5 2025 from the main Dropbox.  Maybe they removed some features and haven't told everyone, but everything else seems to be there.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    When you say "Dropbox portal", would you mind clarifying, guitarplayer1969?

    Are you doing this while logged in to your Dropbox Sign account?

    Which plan do you have exactly?

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