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Forum Discussion
fsanchez32
2 years agoNew member | Level 2
Google integration not working, opening the old editor format.
My users have connected their Google accounts but whenever they create a Google doc directly in Dropbox, it still opens in the old Google editor format. When I create a new Google doc, it is created ...
Hannah
Dropbox Staff
2 years agoI see, thanks for confirming, fsanchez32.
Is it okay if we send you an email, so we can investigate this further internally?
fsanchez321
2 years agoExplorer | Level 3
Yes, please send an email to this account.
- Hannah2 years ago
Dropbox Staff
Thanks, fsanchez32, I just emailed you and I'll see you there!
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