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Forum Discussion
Joris-Jornature
11 months agoNew member | Level 1
Missing folders and Paper docs after migration
For many years I have used Dropbox paper.
Made hundreds of folders and papers.
Now I have only 10 or so in my migrated section.
First of all I had no idea something was about to happen.
Maybe I missed mails?
I have used paper recently without an issue or a notice that I should do something really quick!
Now I have no Idea where to find my files.
I have a folder 'Gemigreerde paper documenten' (Dutch) and there is not even 1% of my files.
We are working in a team and maybe a college did the migration and I can't see them now?
I find this update very disturbing!
So dropbox, how can I get them back?
Where are they?
Thanks!
22 Replies
Replies have been turned off for this discussion
- Megan10 months ago
Dropbox Community Moderator
Hey Lmstreng, let me ask one more thing.
If you create a new Paper document, does it automatically show up in the Paper section online and on the mobile app?
Can you then export your new document?
- Gusami_La10 months agoNew member | Level 2
Hello, I'm also impacted by this today. I just tried to access my docs on paper, and none of them are available on the site (paper.dropbox.com) or the Android app. I'm seeing them in a Migrated Paper Docs folder in the Dropbox account. I don't want to have to open dropbox just to edit a document. How do I get my documents back in Paper.dropbox.com. I didn't initiate any migration.
- Gusami_La10 months agoNew member | Level 2
Hello, I'm also impacted by this today. I just tried to access my docs on paper, and none of them are available on the site (paper.dropbox.com) or the Android app.
I'm seeing them in a Migrated Paper Docs folder in the Dropbox account. I don't want to have to open dropbox just to edit a document.
How do I get my documents back in Paper.dropbox.com (its not showing any of my paper docs). I didn't initiate any migration.
- Lmstreng10 months agoNew member | Level 1
Megan I can confirm that creating a new document does allow me to export as any of the 3 options available. I was able to create a new document and export as a Word Document.
I'm still not able to export any of my original Paper documents. It still just sits on the "Export - Preparing files for export... 0 of 1" window
I'm still not seeing all of my documents in the new Paper.
- Lmstreng10 months agoNew member | Level 1
I'd be interested to see the script roybj. I've not worked with Python before, but I'm sure I could figure it out.
- Megan10 months ago
Dropbox Community Moderator
Can I send you an email, in order for us to have a closer look to your exporting problem Lmstreng?
- Lmstreng10 months agoNew member | Level 1
Sure
- Megan10 months ago
Dropbox Community Moderator
Hey Lmstreng, I just sent you an email! 📩
Reply back to me, and we'll take it from there!
- roybj10 months agoNew member | Level 1
https://gist.github.com/roybenyosef/158c60f6c11ca09be64eeb86903c322d
I added some comments, I hope it's manageable.
- laundryagent9 months agoExplorer | Level 4
I'm seeing the same issue. The missing docs are still there, but they don't appear in the "Migrated Paper docs" folder for some reason. Luckily for me I'd sent a co-worker a link, and using that link I was able to see the doc. It still doesn't appear when I browse the folder though. This migration mess has seriously shaken my confidence in the product.
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