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adlbrk's avatar
adlbrk
Helpful | Level 6
2 years ago

unable to create a new word 365 doc in dropbox app on android s21 cell

Hi, as of 2 days ago, I'm unable to create a new microsoft word 365 doc in dropbox app on android s21 cell. I had this same issue last december, contact microsoft 365 and they asked me to use their o...
Android
Microsoft
Microsoft Office
Mobile
Third Party Integrations
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

We're not able to view those links for security reasons. Could you copy and paste the image in your next reply directly?

adlbrk's avatar
adlbrk
Helpful | Level 6
2 years ago

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    If you navigate to a subfolder, do you get any additional options when you first tap the + button?

    • adlbrk's avatar
      adlbrk
      Helpful | Level 6
      2 years ago

      nope

      • adlbrk's avatar
        adlbrk
        Helpful | Level 6
        2 years ago

        and I get more persistant errors like the following:

          

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