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Forum Discussion

Lchauncey's avatar
Lchauncey
New member | Level 2
2 years ago

Upgrading to Business results in broken links in Adobe Premiere Pro

Upon update to business, hundreds of links from Premier Pro feature length film project have been broken. I believe this is because dropbox now points the files to a different folder. Redoing all the...
dropbox business
Third Party Integrations
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Lchauncey, thanks for posting here! 

 

I'd have to agree with what Rich mentioned. However, I think it'd be helpful to check-in with our Support, in case they have anything else to add.

 

If you've already tried to contact them, feel free to let me know your ticket number, in order for me to locate it on my end.

 

Thank you!

Lchauncey's avatar
Lchauncey
New member | Level 2
2 years ago

To go back and re-link all the files would  take several days - and there could still be problems. Is it possible to revert back to the original dropbox with the same URL? Essentially, the only reason I upgraded was to get the additional storage space. I have 4 TB now but need 8 to 10. Appreciate any guidance you can provide, thank you

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