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pricond1's avatar
pricond1
Explorer | Level 3
2 years ago

Why can't I select any File in Backups?

Why are the backup selection files limited, why can't I select any file from the local drive to back up? 
Dropbox Backup
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi pricond1, thanks for messaging the Community!

 

Are you referring to the Dropbox Backup feature?

 

Do you have the old version or the Beta of the Backup?

 

This will help me to assist further!

  • pricond1's avatar
    pricond1
    Explorer | Level 3
    2 years ago

    Yes the BETA version, I have read a thread to try and update but it is not working, hoping to get an easier way to update, thanks

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      If you're using the Backup Beta, then it should be possible to select another folder? 

       

      Could you attach a screenshot showing what options you get when you choose the folders to sync?

      • pricond1's avatar
        pricond1
        Explorer | Level 3
        2 years ago

        I am limited to what is shown, no link to add files or scroll to 😧  and choose any other folders. How do I update, regardless?

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