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Forum Discussion
EMid
2 years agoNew member | Level 2
Account email address has been deleted, need a refund
Hi folks,
I need help! I set up a premium account for Dropbox using a work email address a couple of years ago. I since moved companies and forgot about my account. I want to stop the subscrip...
Rich
Super User II
2 years ago
EMid wrote:
I want to stop the subscription to Dropbox premium but I cannot access my old work email to log in to my Dropbox account to stop the subscription.
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
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