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Forum Discussion
iebele
2 years agoExplorer | Level 4
account hasn't been upgraded after payment
Hi there,
Yesterday I bought an upgrade to 2T but the upgrade still hasn't been effectuated. How long does that usually last?
- Nancy
Dropbox Staff
Hi iebele, and thanks for posting here!
Do you have any other Dropbox accounts (under a different email address) that may have been upgraded instead?
Was the Dropbox account upgraded via www.dropbox.com or the App Store/Play Store?
Let me know.
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