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Forum Discussion

Felipe Ramos 's avatar
Felipe Ramos
New member | Level 2
2 years ago

Billed 195$ but Dropbox says I don't have a plan/space and asks me to upgrade.

Hi! i recently got charged 195.22 on my bank account and my dropbox account still doesnt work and only displays 2gb of available storage space. 
What is happening?

billing
Payments
Plans
upgrades

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Felipe Ramos  wrote:

    i recently got charged 195.22 on my bank account and my dropbox account still doesnt work and only displays 2gb of available storage space. What is happening?

    You likely have more than one account. Use the credit card charge lookup tool to identify the account that you're paying for.

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