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Felipe Ramos 's avatar
Felipe Ramos
New member | Level 2
2 years ago

Billed 195$ but Dropbox says I don't have a plan/space and asks me to upgrade.

Hi! i recently got charged 195.22 on my bank account and my dropbox account still doesnt work and only displays 2gb of available storage space.  What is happening?
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Felipe Ramos  wrote:

i recently got charged 195.22 on my bank account and my dropbox account still doesnt work and only displays 2gb of available storage space. What is happening?

You likely have more than one account. Use the credit card charge lookup tool to identify the account that you're paying for.

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