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andreas781's avatar
andreas781
Collaborator | Level 9
3 years ago
Solved

billing matters

hallo i am thinking of starting the PLUS program of yours monthly payment to test dropbox.


1) Can i change it to yearly any time i decide from monthly?
2) If i make it yearly do i have some days if i change my mind and ask for cancelation the yearly program and you refund me the yearly payment?

thank you

  • Hi andreas781 

     

    1) yes you can - but the change may not occur until the end of the month you have paid for

    2) no - because there is no difference between the product just the payment details. The terms clearly state, when upgrading, no refunds are given. So if you are unsure if its for you stick to monthly. 

3 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Hi andreas781 

     

    1) yes you can - but the change may not occur until the end of the month you have paid for

    2) no - because there is no difference between the product just the payment details. The terms clearly state, when upgrading, no refunds are given. So if you are unsure if its for you stick to monthly. 

  • andreas781's avatar
    andreas781
    Collaborator | Level 9
    3 years ago

    thnx! i guess dropbox PLUS behaves like free dropbox correct? i mean in the way it works, because i always had free dropbox and i want to sync from my local folder > to the cloud and not the other way around

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey again andreas781!

     

    Indeed, the Dropbox desktop application works the same for all our plans.

     

    Paid plans just have extra features available.

     

    You can see an overview of the plans and the available features here.

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