We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
andreas781
3 years agoCollaborator | Level 9
billing matters
hallo i am thinking of starting the PLUS program of yours monthly payment to test dropbox.
1) Can i change it to yearly any time i decide from monthly?
2) If i make it yearly do i have some days if i change my mind and ask for cancelation the yearly program and you refund me the yearly payment?
thank you
Hi andreas781
1) yes you can - but the change may not occur until the end of the month you have paid for
2) no - because there is no difference between the product just the payment details. The terms clearly state, when upgrading, no refunds are given. So if you are unsure if its for you stick to monthly.
3 Replies
- Mark3 years ago
Super User II
Hi andreas781
1) yes you can - but the change may not occur until the end of the month you have paid for
2) no - because there is no difference between the product just the payment details. The terms clearly state, when upgrading, no refunds are given. So if you are unsure if its for you stick to monthly.
- andreas7813 years agoCollaborator | Level 9
thnx! i guess dropbox PLUS behaves like free dropbox correct? i mean in the way it works, because i always had free dropbox and i want to sync from my local folder > to the cloud and not the other way around
- Hannah3 years ago
Dropbox Community Moderator
Hey again andreas781!
Indeed, the Dropbox desktop application works the same for all our plans.
Paid plans just have extra features available.
You can see an overview of the plans and the available features here.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!