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gareth harding's avatar
gareth harding
Explorer | Level 3
10 months ago

Business account gone - I got locked out and the account got downgraded

Hi

For years I've had a Dropbox business account and last renewed in February for three members. 

But today I was locked out of it and my plan reverted to basic, meaning nowhere near enough data for me and my team. The reason may have been an expired credit card, even though my subscription should run through February 2025.

Does anyone know how I can get back into my business account? 

Best Gareth

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