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Hen4's avatar
Hen4
Explorer | Level 3
2 years ago

Business Plus plan inconsistency for quota on the upgrade page

Hi,

 

I noticed an inconsistency in the Business Plus plan which I intend to take in a few weeks.


Currently I'm developing my app based on a personal plan with 3TB storage.

 

When I go to "upgrade", I see Business Plus, try for free: Starts at 15TB for the team. "When you buy, minimum storage is 9TB for 3 users, team storage increases by 3TB for each actively used license...")

 

However, from the dropbox homepage plan overview the storage is clearly listed as "15TB for 3 users, increases by 5TB for each actively used license"

 

I have screenshots which I cannot upload here... 

 

Can someone definitively state which of these is the correct one?


Thanks,

Hendrik

dropbox business
FAQ
Plans

5 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Hen4, thanks for bringing this to our attention.

     

    Could you try copying and pasting the images here if you can't attach the screenshot using the camera icon?

     

    This will help me to assist further!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi  Hen4, thanks for bringing this to our attention! 

     

    Our team is aware, and actively working to correct this info. At the moment, we don't have an estimated time, as to when this will be fixed. 

     

    If you need anything else, give us a shout!

  • ElnaBrown's avatar
    ElnaBrown
    New member | Level 2
    2 years ago

    I have a doubt can i ask a question?

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey ElnaBrown, happy Monday! 

     

    Of course you can ask us a question. We'll try to help as much as we possibly can.

     

    I'll be waiting for your response! 

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