One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
HerdisTomm
12 months agoNew member | Level 2
Can I downgrade business/family trial account into personal
Hi! I accidentally signed up for a business/family trial account and already have a lot of files on it. Is it possible to change the trial from business to a plus account? Then without losing the files I've already have on the account? The account is currently connected to my computer and the apps in my iPad and iphone.
- Jay
Dropbox Staff
Hi HerdisTomm, thanks for posting today.
I'd recommend contacting the support team directly for them to assist on this matter.
Keep me posted!
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!