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amberbussell07's avatar
amberbussell07
New member | Level 2
2 years ago

Cancel my subscription

I want to be refunded the money that was taken out of my account. I’ve tried to cancel the subscription myself but it won’t let me
cancellations
Refunds

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi amberbussell07, thanks for messaging the Community.

     

    Could you let us know what error you received when attempting to cancel the subscription?

     

    Did you upgrade via the site directly, or with the mobile app?

     

    Any other info or screenshots would be helpful!

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