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Green_Buddha's avatar
Green_Buddha
New member | Level 2
2 years ago

Cancel subscription

I need assistance with canceling my subscription. I've followed everything I have been told to do, to no avail.
If I can get some help or advice, I would greatly appreciate it!
cancellations
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Green_Buddha wrote:
    I need assistance with canceling my subscription. I've followed everything I have been told to do, to no avail.

    What's the problem that you're having? Did you start your subscription on the Dropbox website or through a mobile device (in-app purchase/app store)? What plan are you currently on? You can see this on your Plan page. If it says Basic, then you're signed in to an account that doesn't have a subscription, so there's nothing to cancel.

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