Forum Discussion

Jtully's avatar
Jtully
Explorer | Level 3
2 years ago

Cancellation of DropBox Account

I used my personal credit card to get a subscription for my company. We stopped using your service over a year ago and I tried to cancel but am still getting charged.  I have since left the company and I don't have access to the email I used to set up the account. 

 

Please advise

 

cancellations
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi there Jtully, sorry to hear about this.

     

    May I reach out via the email address that's linked to your profile here, on our Community to  have a further look internally?

     

    Thanks!

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