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Can't access my old email, need to cancel subscription
Hello, I have no idea where to post this. However, I don't know what else to do. I have an alternate account with Dropbox that I created long ago, and I no longer have access to the email account I used to create it. There is no way to recover it as I don't remember the information to do so. I have a dropbox subscription with this account and I urgently need to cancel it.
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- Rich
Super User II
Pert wrote:
I have an alternate account with Dropbox that I created long ago, and I no longer have access to the email account I used to create it. There is no way to recover it as I don't remember the information to do so. I have a dropbox subscription with this account and I urgently need to cancel it.You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
