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Forum Discussion

madsssssss's avatar
madsssssss
Explorer | Level 3
2 years ago

Can't access my old email, need to cancel subscription

I am unable to sign into my dropbox account as the email address is from a workplace and they have eliminated the account, I no longer have access to it. I have the password to the account but when i...
billing
cancellations
downgrade
Payments
madsssssss's avatar
madsssssss
Explorer | Level 3
2 years ago

Ive received a ticket number just now Ticket #23095547

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the ticket number, madsssssss.

 

I have raised the priority of your ticket and a member of our team will get back to you the soonest possible!

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