Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.

Forum Discussion

ashishashy1o1's avatar
ashishashy1o1
Explorer | Level 4
3 years ago
Solved

Doubt regarding billing and data

What happens if i buy the 2TB plan and then store up to 1.5TB of data and then after the 2TB plan for the month expires, I don't pay for the next month, then what happens to my data? How long will it stay untouched without getting deleted?

  • Rich's avatar
    Rich
    3 years ago

    ashishashy1o1 wrote:
    How about downloading. Can i download and preview if account plan has expired

    Yes.

3 Replies

Replies have been turned off for this discussion
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    ashishashy1o1 wrote:

    What happens if i buy the 2TB plan and then store up to 1.5TB of data and then after the 2TB plan for the month expires, I don't pay for the next month, then what happens to my data? How long will it stay untouched without getting deleted?


    Nothing will happen to your data as long as your account remains active. Dropbox will only delete your account if it remains inactive for a year. If you're over quota, data is never deleted. You just can't sync or change the content in your account until you're back below your quota.

  • ashishashy1o1's avatar
    ashishashy1o1
    Explorer | Level 4
    3 years ago
    So its about one year. How about downloading. Can i download and preview if account plan has expired
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    ashishashy1o1 wrote:
    How about downloading. Can i download and preview if account plan has expired

    Yes.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!