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Forum Discussion

sankpal476's avatar
sankpal476
New member | Level 2
2 years ago

Dropbox debited $71.88 without any notice, Please refund

Dropbox debited $71.88 without any notice. Also, I haven't logged in to Dropbox since 5 years and haven't selected any plans, so how can Dropbox debit money from my account? Please refund my payment....
account access
billing
cancellations
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sankpal476's avatar
sankpal476
New member | Level 2
2 years ago

No, I haven't received any emails regarding billing. And they didn't deleted my account don't know why

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Sorry to hear about that, terijolc.

 

Have you reached out to our support team about this?

 

If not, try opening a private browsing window and going to this page, from which you can submit a help request to our team and get assisted directly.

  • terijolc's avatar
    terijolc
    Helpful | Level 5
    2 years ago
    IDK what all I’ve tried because everything is an endless loop of try this, do this, go here, click this, but never gets me anywhere. At this point I’m reporting this as fraud to the BBB, NCDF, FTC and Huntington Bank. I’m done playing their games.

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