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Ihate1000's avatar
Ihate1000
New member | Level 2
2 years ago

Dropbox keeps trying to charge me via PayPal and I already downgraded

I’ve tried many times to remove my PayPal it won’t let me I’ve contacted support they took off the subscription and it’s still trying to charge me now I can’t contact support cuz you need to be subscribed in the first place it’s really annoying and frustrating can someone please help

Billing
FAQ
Payments

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Ihate1000, thanks for bringing this to our attention.

     

    Have you been charged according to this page on your account? 

     

    Did you upgrade via the site or the mobile app directly?

     

    This will help me to assist further!

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