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Enialb2's avatar
Enialb2
Helpful | Level 5
4 years ago
Solved

Dropbox Unlinked My Accounts Suddenly

Hi there!   I've have a free dropbox personal account for 15 years, and at some point added a free Teams account. Several years ago I upgraded the Teams account to a Professional account. -----...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey EPASION04, hope you’re doing well!

 

In order to move your files to your personal account, you can share them from your previous Business account to this one instead. 

 

You can check this link for all the relevant info. 

 

Let me know if you’ve got any questions after that.

lil144's avatar
lil144
New member | Level 2
4 years ago

Hi Nancy

I upgraded to a business account but still cannot link my 2 original accounts.

Also I did what you suggested, creating a shared folder but I could not transfer folders that were already shared folders. Is there a way of 'unsharing' those original folders so they can be moved into a shared folder?

I feel like I just upgraded for nothing. Plus I had already just paid my year's subscription.

I wish there was someone to talk to for help.

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