Dropbox Unlinked My Accounts Suddenly

I chatted with your business sales yesterday, and they said it had to be one personal and one business to have both accounts on all my devices (not 2 business accounts).  I have also noted a new lowered limitation on quantity of devices that these two folder can be used.  

 

It is a poor business decision for me to  pay for two accounts to have the same functionality as I once had, the only difference is that I would have more storage which I do not need, as I currently do not use 1/5 of the 2T I have now.  

Additionally, for the exact same functionality, I would also have to pay Dropbox for the personal and the business accounts,  $119 annual Plus Plan, and  $19/month for the business plan ($228/yr)

 

This change has had a negative impact on my work flow.  Dropbox has responded by providing information as to how I can move files, which was somewhat quizzical, as I have been a Dropbox user since 2010 (and had stated that previously in my conversation with them via email); I am also fully aware as to how to move files and folders between accounts, but now it will be completely cumbersome because of this change and only emphasizes the extra effort this change has created.  The other issue is when I bought the pro plan in 2014, that was a business plan (I still have the email and on one of my computers - it shows that my "business" account was removed).  Over the years Dropbox has added additional plans and has now converted this "business" to a personal plan, but has not removed all references to this.

 

Believe me, I liked Dropbox and it is a shame because I have been a loyal Dropbox user since 2010 and purchaser since 2014.  BUT, it is wrong to take functionality away from users.  I am afraid that this change will cause a big loss for your company instead of the money grab that this move seems to be.  You should charge for the link if you want us to pay more, but the current solution offered is untenable.  It also makes me uncertain what functionality you might take away next.

 

I am planning on switching to One Drive before my renewal date because, although they also require a personal and business account to be linked to have both on any five devices, their $69.99/yr plan includes all the O365 applications, including word, excel, power point, etc.  I can get a business one drive account only for $5/month ($60/year) or for $6/month ($72/yr) with the O365 capability.  I wish that Dropbox would offer a more workable solution.  I never used the Teams folders and had no idea how this change would ever impact my use of Dropbox.