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Laura Pamela
2 years agoExplorer | Level 3
Dropbox upgrade, doesn't reflect on my account.
I currently pay 18.49 per month for Dropbox and randomly thought the other day that I hadn't been on for a while. I have tried logging in and I can but it's saying I just have the basic plan. I don't believe I have used another email address? BUT I'm in panic mode because my daughters baby photo's are linked to it and now I can't get in!? How do I find if I have another email linked or what has happened!?
5 Replies
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- Mark2 years ago
Super User II
What does www.dropbox.com/events show Laura Pamela ?
You have almost certainly accidentally set up another account, especially if you are a paid user.
- Rich2 years ago
Super User II
Laura Pamela wrote:
How do I find if I have another email linked or what has happened!?
Use the credit card charge lookup tool to identify the account that you're paying for.
- Laura Pamela2 years agoExplorer | Level 3How do I find out if I’ve used another email address?! I pay through iTunes so I’ve got no idea how another email could be linked?
- Laura Pamela2 years agoExplorer | Level 3I pay through iTunes?
- Mark2 years ago
Super User II
Laura Pamela wrote:
I pay through iTunes?What do you see then if you look online via your phone or similar?
Also, note we cant help if you dont answer the questions such as what is on Events
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