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Laura Pamela's avatar
Laura Pamela
Explorer | Level 3
2 years ago

Dropbox upgrade, doesn't reflect on my account.

I currently pay 18.49 per month for Dropbox and randomly thought the other day that I hadn't been on for a while. I have tried logging in and I can but it's saying I just have the basic plan. I don't believe I have used another email address? BUT I'm in panic mode because my daughters baby photo's are linked to it and now I can't get in!? How do I find if I have another email linked or what has happened!?

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  • Laura Pamela's avatar
    Laura Pamela
    Explorer | Level 3
    2 years ago
    How do I find out if I’ve used another email address?! I pay through iTunes so I’ve got no idea how another email could be linked?
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Laura Pamela wrote:
    I pay through iTunes?

    What do you see then if you look online via your phone or similar?

     

    Also, note we cant help if you dont answer the questions such as what is on Events

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