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nick2704's avatar
nick2704
Explorer | Level 3
6 months ago

"Error with billing period" every time I enter my credit card

Every time I enter my credit card and select annual billing I get an error "error with billing period"

Billing
Payments

1 Reply

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hey nick2704, thanks for bringing this to our attention.

     

    Are you trying to upgrade your account or renew an existing subscription with a different card?

     

    Can you try again from a different browser and let us know if it helps?

     

    Thanks!

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