Forum Discussion

CatMasa's avatar
CatMasa
New member | Level 1
19 days ago

How can I convert my Dropbox account from personal to Business Essentials?

I have a personal plus account. I started a small business and need the business essentials to use with a few clients. I don't see this option on the upgrade page. Is this possible? Thanks.

I don't see any help or threads on this. I see articles about convert from personal to team member, but that's not my situation.

dropbox essentials
Plans
upgrades
  • CatMasa's avatar
    CatMasa
    New member | Level 1
    19 days ago

    Yes, correct, tks.

    In my current account on the upgrade there is a plan option called "Professional," but it doesn't say Essentials and doesn't mention signatures. Tks.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      19 days ago

      Thanks for clarifying! Are you not seeing the Essentials plan, even if you log in to your Dropbox account via another web browser?

      • CatMasa's avatar
        CatMasa
        New member | Level 1
        19 days ago

        I tried a different browser. The plan options are the same. Plus (current plan), Professional ($199/yr) or Standard ($180 per user per year).

         

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    19 days ago

    Welcome aboard our Community, CatMasa! Let’s check this. 

    Do you mean that you’d like to upgrade your Plus account to the Essentials plan showing here? 

    Let me know and we’ll go from there.

    • CatMasa's avatar
      CatMasa
      New member | Level 1
      14 days ago

      Yes, I'd like to now how to do that. Essentials is not listed on my upgrade page, as discussed above.

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