Forum Discussion

Alexander1112's avatar
Alexander1112
New member | Level 2
4 years ago
Solved

How can I delete my account?

I cant delete my account. Please help me

  • Hi Alex. You want to delete account, then click on your avatar (in dropbox.com) -> Setting -> Click on Delete account at the end. Good luck

  • shocking15's avatar
    shocking15
    Helpful | Level 5

    Hi Alex. You want to delete account, then click on your avatar (in dropbox.com) -> Setting -> Click on Delete account at the end. Good luck

    • shulka's avatar
      shulka
      Explorer | Level 3

      I dont have "cancel at the end"

       

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey shulka, if you're signed into a paid Dropbox account, you should see the cancellation option in the plan tab of your account settings.

         

        Is it possible that you're signed into a different account, like a free Basic one, for example?

         

        A Basic account won't have a cancellation button.

  • shulka's avatar
    shulka
    Explorer | Level 3

    I click on my avitar, then settings, then there is nothing about canceling my subscription.  

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