Forum Discussion

Rachel18's avatar
Rachel18
New member | Level 2
8 months ago

How can I get a refund for licenses that were removed?

We removed some licenses that we did not need from dropbox. How can i get a refund from the difference between my old subscription versus my new subscription?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Rachel18, thanks for messaging the Community.

     

    As this is related to billing-specific information, you can try contacting the support team directly for them to look into this matter further on their end.

     

    Keep me posted!

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