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Forum Discussion
Sportacut
4 years agoExplorer | Level 4
How can I get a refund?
I have been charged EUR 19,99 from my Visa card and I want a refund please. How do i get a refund put back into my account?
- Hey Sportacut, thanks for posting!
Do you mind if I reach out to you via email, so we can look into this together?
Let me know!
- SportacutExplorer | Level 4[email removed per the Community's Guidelines] 👍🏼
- martyn4Explorer | Level 3
Hi @Lori sorry to gatecrash another thread, would you please be able to check my query in this link?
https://www.dropboxforum.com/t5/Dropbox-accounts-billing/Dropbox-Business-Renewal/td-p/542213
Thank you
- Digi20Explorer | Level 3I have cancel subscriptions 4 months ago
And keep detecting money from my account- Megan
Dropbox Staff
Hi Digi20, I'm here to help!
Can you visit this page in order for you to create a new ticket about this? It's best to try using an incognito mode on your browser, while signed out of the account.
Once you do, feel free to let me know the ticket number reference, so I can locate it on our system.
Thanks!
- mholland231New member | Level 2Help! I need an immediate refund on my subscription. This rolled over and i no longer want the service.
- Hannah
Dropbox Staff
Hey mholland231, thanks for reaching out to our Community!
Have you tried to reach out to our support team about this?
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