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Forum Discussion
glescher
10 months agoNew member | Level 2
How can I go back to a personal account after a trial?
Hi there! I had a trial account back in 2017 and i just got the notice that i had to update it or it would be deleted. When I logged on it's been changed to. ME account. I am unable to a personal ...
Rich
Super User II
10 months ago
glescher wrote:
When I logged on it's been changed to. ME account.
What is a ME account? Never heard of it before.
glescher
10 months agoNew member | Level 2
Teams account
- Rich10 months ago
Super User II
glescher wrote:
Teams account
You likely started a Business trial account. At the end of the trial, if you haven't canceled, it automatically converts to a full Business team account. If you no longer with to have a team account you can downgrade it back to an individual account.
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