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Forum Discussion
How can I verify that my Quicken coupon was added?
quicken coupon code did not add more dropbox space that I can see, How can I verify?
10 Replies
- Hannah
Dropbox Community Moderator
Hi there, jackiehawaii, thanks for reaching out to us.
You should be able to see all your quota extras in the plan tab of your account settings.
Do you see the space added by the Quicken coupon?
Keep me posted.
do you mean tab that says:
Other ways you’ve earnedEarned 13.88 GB
Bonus type Updated StatusCouponPromo Coupon 3/21/20235 GBper this it only shows the 5gb added when I bought quicken last year
FYI: i just purchased Quicken Premier good April 1, 2025 on amazon.
This same dropbox problem happened last yer. Dropbox ended up adding the 5gb. Quicken support was of no help.
The dropbox code quicken said to use was: removed
that is code that said " already used"
- Nancy
Hi jackiehawaii, and sorry to jump in here.
Did you receive right from the first try an error that the Quicken code has been redeemed or did you also get another type of error?
- Said it was redeemed 1st try. Same happened last year. Not sure now if quicken or Dropbox added the extra 5gb last year. I was on phone today with quicken for over an hour. Their conclusion was it’s a Dropbox problem. I have used quicken since they started in late 80s and with Dropbox since their start. Love them both- but this problem with the free 5gb space seems to stick around. Thanks for helping out.
- Nancy
Thanks for sharing more info, jackiehawaii! Can I log a ticket for you then? I’d like us to check this internally.
- You bet Nancy and thanks!
If you need any docs showing that I just bought quicken premier, please let me know. It’s good through April 2025. Or screenshots showing the message that the code was already used I can do that, too.
Thanks so much,
Jackie - Nancy
No problem at all, jackiehawaii! Please check your email address, when possible, and reply back to me. We’ll take it from there.
- Nancy- not sure I understand your last reply. Do you need more info from me at this time? Or, did you mean I just need to wait for your additional reply?
- Nancy
Hey Jackie! For now, you don’t need to do something more on your end.
I can see you’ve replied to my email, so I’ll get back to you as soon as I’ve looked into this further.
