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MO888's avatar
MO888
New member | Level 2
2 years ago

How do I delete Professional and Plus Accounts as I found and enrolled in Family Plan

I signed up and paid for a year for Professional and Plus as I already had 2 Dropbox accounts.  When I signed up for Professional and Plus Accounts, I unknowingly created a 3rd account.  Can anyone help me to cancel the Professional and Plus.  I just want to make sure that everything is coordinated with my 2 accounts in the Family Account.  

cancellations

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi MO888, thanks for bringing this to our attention.

     

    As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.

     

    Keep me updated with any progress!

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