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SadzJo's avatar
SadzJo
New member | Level 2
2 years ago

How to trace and confirm refund from Dropbox

I have been debited an amount from my Mastercard due to a Dropbox subscription. The same day I was debited,I contact customer service and asked for a refund,I received a mail stating I had been refunded but I wasn't given any ARN number,I contacted my bank because I haven't been credited the amount and they asking for an ARN. Please I am in desperate need to get my money back.can someone help me out? P.S,I am African and in Ghana I use Ghana commercial bank for my financial services.

Billing
cancellations
Payments
Refunds

1 Reply

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    How long ago did they give a refund? 

     

    They usually take 5 to 7 working days to clear.

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