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Forum Discussion
gabalew
8 months agoExplorer | Level 3
I canceled the dropbox subscription 2 days ago but it still charged my card
I canceled theI canceled my dropbox subscription 2 days ago but it still charged my card, can I get a refund 2 days ago I contacted Dropbox support and they said that they already cancel my subscription and they won't charge me anymore. but now it is deducted from my card. please help!
- Mark
Super User II
You need to contact Support again for help as its a billing query I'm afraid. Reply to the message they sent you for help
- gabalewExplorer | Level 3Tried to contact then through support but the only option that i have is bot support and community.
- Rich
Super User II
gabalew wrote:
Tried to contact then through support but the only option that i have is bot support and community.Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
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