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gowtham2000's avatar
gowtham2000
New member | Level 2
5 months ago

I can't activate the Acer 100 GB offer on my account

I have purchase acer aspire laptop on 23-10-24, in my desktop it shows 100gb is free for 1 year if you signup with dropbox and signup and install it shows 2gb storage how to get 100gb storage 
Promotions
Storage space
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey there gowtham2000 - sorry to hear you're having issues with this.

 

Have you by any chance redeemed an Acer promotion in the past perhaps?

 

If not, please let us know here and we'll reach out via email to have a further look internally.

 

Thanks!

  • gowtham2000's avatar
    gowtham2000
    New member | Level 2
    5 months ago

    Hi Walter, 

    No i haven't redeemed in past 

    Fews mins ago window popups with promotional offer to get 100gb storage in Dropbox to activate signup. I have followed the same 

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      5 months ago

      Thanks for clarifying that for me gowtham2000 

       

      I've just sent you an email so please have a look at your inbox and we'll take it from there. 

      • shelin's avatar
        shelin
        New member | Level 1
        3 months ago

        I'm having the same problem. If I was somehow signed up before I didn't know it you can see I've never really used it before there's a 4mb document on there and that's it. I can't find any emails in my account about it before today. I'd really appreciate being able to contact someone. I've never once heard of a site asking me to pay money to contact support. 

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