We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
I can't cancel my trial from Google Play on my Dropbox account
I am trying to cancel my subscription. I am seeing "We couldn't find you subscription. Make sure you're signed into the right account and check the list of your current subscription" Some other info that you may need:
-I got my subscription through Google play. But when I go to the Google play subscriptions manager, Dropbox isn't listed
- I know that I have the free trial ending and I will be charged because I got an email telling me that
- I am logged into the correct account
-I followed the instructions listed in the cancel my subscription instructions.
5 Replies
- Nope. No confirmed payments. And the email came from Dropbox.
When I look at dropbox it is telling me that I have dropbox plus - Yes
