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rjrex's avatar
rjrex
Explorer | Level 4
2 years ago

I couldn't redeem the 100GB promotion on my new Acer laptop.

Hello Team,
I recently purchased a new Acer laptop and signed in using the drop box icon on the task bar but still i could not avail an storage space of 100 gb as it was displayed and rather got an basic account of 2 gb.
Please look into this and get be a solution.
Appreciate your help

Plans
Promotions
upgrades

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  • rjrex's avatar
    rjrex
    Explorer | Level 4
    2 years ago

    when will the issue get resolved  

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey @rjrex, I’ve replied to our ticket. You can take a look, when you get the chance.

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