Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
I find it impossible to cancel my Dropbox plan for a long time.
Like others on here I am at the end of my tether trying to cancel a non used account that may have taken many £100s the last few years when o have actually NEVER issued dropbox
i Took to our when...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorIf you're having trouble replying back to me, then I suggest that you contact Dropbox Support directly for this.
You can visit the Support page while you're not signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
Once you do, feel free to send me the ticket number reference, in order for me to locate it on my end.
Thanks!
Hi meghan
please reply
i sent all the data you asked for vie the gmail. Then you wrote to suggest I go thru support! I don’t away to start again as I am sure you understand. It looks like I have had 2 x£95 payments going out since 2020! That’s over £1000! I have never used Dropbox and seems I have 2 accounts neither of which has ever been used. Can you please confirm you got the data and are dealing with my case.
nest regards
bill
