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RDMBowTie's avatar
RDMBowTie
New member | Level 2
1 month ago

I need to add more space to my personal Dropbox account, without upgrading to a team.

I have the largest account available to an individual and have added the one time storage to my account.  I have a large family and have a lot of photos and videos that I want to store.  However, I'm almost out of space (nearly 4TB) and need more.

When I tried to upgrade, my only option for more storage than 4TB is to upgrade to a business account for three users at an increase of an additional $225/year.  My first TB of increase was $60 and it hardly seems right to force me to delete my files or upgrade for 80% increase in price.

Thank you.

2 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hi RDMBowTie, and thanks for your post. 

    I totally understand your situation, so I’ve passed all feedback along to our team for you. 

    If there’s something else I can help you with, feel free to ping me.

  • MaxwellRogue's avatar
    MaxwellRogue
    Explorer | Level 3
    1 month ago

    For individual accounts, storage is capped, even if you’re willing to pay more. Once you hit that limit, the only official way to get additional space is moving to a business plan, which is priced for multiple users, not one person. There’s no option to buy extra terabytes beyond the personal max. Practically, the choices are to clean up files, move some data to another service, or accept the business plan even if you don’t need extra users. Many people with large photo/video libraries end up splitting storage across services for this reason.

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