You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

SueHylen's avatar
SueHylen
New member | Level 2
12 months ago

I wish to cancel my current Dropbox account & would like to speak to a customer representative.

I wish to cancel my current Dropbox subscription. Please advise.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    SueHylen wrote:
    I wish to cancel my current Dropbox subscription. Please advise.

    How you cancel your account depends on how you originally subscribed. Refer to the following help articles and let us know if you have any questions.

     

    If you subscribed through the Dropbox website:

    If you subscribed on a mobile device (Apple App or Google Play stores):

     

    ... would like to speak to a customer representative.

    Phone support is only available for Business accounts. If you have a Business account you can initiate a Support call via a callback from the Help section of your Admin console.

     

    All other account types can find the support options available to them on the Support page.

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