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Forum Discussion
samimiqbal
12 months agoExplorer | Level 3
I'm out of storage, even though I had paid for a subscription in December
1 have a dropbox plus account, which I have purchased in December 2023, but my account shows I'm out of storage. I paid for the service/storage and now it shows nothing
- Nancy
Dropbox Staff
Hi samimiqbal, and thanks for posting this here today.
Can you send me a screenshot of the last upgrade/renewal email you got from Dropbox? Please make sure to mask any personal info that may be showing.
Please also send me a screenshot of your Plan tab here.
Keep me in the loop.
- samimiqbalExplorer | Level 3I do not see an option to to send screenshot
- Nancy
Dropbox Staff
There should be a small camera icon above your message box, right before you post your reply on the forum. You should be able to attach your screenshot here by clicking on it.
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