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Forum Discussion
Alice eufemi
8 months agoNew member | Level 2
I'm still being billed for a subscription I cancelled (Abbonamento annullato)
Salve, io ho annullato l’abbonamento di dropbox ma mi continuano a scalare i soldi, come posso fare?
- Nancy
Dropbox Staff
Benvenuta nella Community, Alice eufemi!
Vedo nel nostro sistema che nel frattempo hai contattato il nostro team di supporto.
Se si tratta di un pagamento diretto su Dropbox (e non tramite Google Play/iTunes),, dovrebbero essere in grado di monitorarlo e vedere cosa è successo.
Se hai bisogno di qualcos'altro, sentiti libero di contattarmi.
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Welcome to the Community, Alice eufemi!
I can see in our system you’ve contacted our support team in the meantime.
If this is regarding a direct Dropbox payment (and not via Google Play/iTunes), they should be able to track it and see what happened.
If you need something else though, feel free to ping me.
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