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Forum Discussion

Nainoa's avatar
Nainoa
Explorer | Level 3
2 years ago

I've been billed for a second time, even though I've already downgraded my account to Basic.

HI im writing this because I'm frustrated, last year I was charged for an annual subscription of 188$ and change down to the free plan and this year again I was charged for the same exact thing. I wo...
billing
cancellations
downgrade
Dropbox Basic
Payments
Nainoa's avatar
Nainoa
Explorer | Level 3
2 years ago
Yes
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the cooperation @Nainoa - you've got :envelope: 

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