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Forum Discussion
lmiskin
20 days agoNew member | Level 1
I've been charged for a premium account when I don't have one
Really frustrating trying to resolve this issue. Unable to contact dropbox directly, so trying this forum. I never authorized payment, and don't currently have a premium account yet was charged $125.
- Hannah
Dropbox Staff
Hey lmiskin, sorry to see that you're having this kind of issue.
What kind of charge was this? A credit card one or an iTunes/Google Play one?
Have you tried our payment lookup tool, to see which account the payment is linked to?
Let me know how it goes.
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