Lost my earned free storage

Hello everyone,

I’ve been a Dropbox user for what feels like forever—almost as long as Dropbox itself has been around. At that time, on the early years, I’ve enthusiastically shared Dropbox with my colleagues and friends, inviting them to join the platform. Many of them became users, and through this referral program, I was awarded free storage space, accumulating over 17 GB of space as a reward for my efforts. However, at some point, my account’s storage was reduced to the standard 2 GB of storage space. This was unexpected and honestly disheartening because that extra storage wasn’t just a freebie—it was something I earned by actively contributing to the growth of the Dropbox community in their early days when most companies need the most. It feels unfair that the space I  accumulated through this referral program has been simply and suddenly stripped away. I trusted that the rewards I earned in good faith under Dropbox’s referral program would be permanent, as the company has profited (if not still) from it.

Has anyone else had a similar experience? If so, did you manage to resolve it? I’m hoping Dropbox will acknowledge the contributions of its long-term users and reinstate the storage that many of us earned.

Let’s see if we can get Dropbox to address this issue. I’d love to hear your thoughts and experiences!

Thank you for reading