Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Misuse or mistake using my email address
I'm not "daskip". I might've had a dropbox account with one of my email addresses. Recently I got emails in French saying that a user named "daskip" registered an account with dropbox using my email ...
Hi,
I have exactly the same problem. I haven't used this DB account for a long time, but suddenly noticed that my name has changed to "daskip tgay".
On my inbox I found a request in French to reinitialize my password. It was in October 2021, I don't remember if I did anything with it.
I guess I didn't lose my files, there were few, but they were business files and I need to know if they could have been copied! If so, I must report it to the employer quickly!
Can you explain what happened? Has our accounts been hacked? Has the problem been resolved?
Marcin
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey MarcinM, sorry to hear about this.
Can you take a look at your account's Security page to see if there's any unidentified device or web session listed there?
Also, have you changed your account's password since you received that email?
- I’m not sure about the other user but I didn’t see any devices or seasons that were unknown. Is there no one on the security team concerned about this? I think I’m still within my 180 days. Can you have them pls check again? Thx.
@Walter
Honestly, I can't remember if I did it right after receiving that French email in October, but changed my password 2 days ago.
As for the security side, I don't see any unidentified sessions, just my device. Does this mean that this daskip hasn't succeeded to log into my account? But if so, how he changed my name into "daskip"?
Best,
MarcinM
- Hannah
Hey MarcinM and happy Friday! I'm jumping in here as well.
Do you still have that email you received? Can you check where it came from?
Was it one of the official domains that Dropbox uses or does it look like a phishing email?
Also, is your account name still 'daskip'? Can you check your account settings for that?
Hi Hannah
Yes, I still have this email. I received it on October 25, 2021.
Email came from no-reply@dropbox.com
Until yesterday I still had the name "daskip", but I have already changed it. To be clear, I still have access to this account 🙂
What interests me is whether this daskip had access to the files and was able to copy them.
Best
